Service Manager

Dodge City, KS

Job Summary:

We have an immediate opening for a Service Manager to provide leadership and accountability for the service department, and the performance of service operations.

The ideal Service Manager has…

Minimum of 5 years’ well-rounded experience in a service department, preferably in an agricultural dealership.
Appropriate vocational education required; degree and certifications preferred.
Previous people and service department management.
Ability to professionally lead, develop, and motivate others.
Solid diagnostic and problem-solving skills in hydraulics, electronics and emissions.

The Service Manager will contribute to our team by: (Duties and Responsibilities)

Ensuring all company values are adhered to and promoted.
Achieving the objectives for the service department: revenue, margin and expenses.
Managing operational objectives for the department: work in process, warranty, training, and efficiency objectives.
Appropriately staffing and scheduling personnel for the most efficient and safe performance of the department and ensures all paperwork is completed in a timely and accurate manner, including trucking operations.
Managing, motivating and engaging all service personnel in their individual performance, developmental plans, efficiency targets and good work habits.
Delivering exceptional customer service.
Communicating with all location personnel, particularly technicians, service writers, sales representatives, parts personnel.
Promoting KanEquip Service to the local market and staying up to date with education of new products.
Maintain a clean and safe working environment, uphold all corporate policies and procedures and continually improve and learn in ways that strengthen our performance and expand opportunities.

If you have/can: (Skills and Experience)

Strong communication and interpersonal skills with customers and employees.
Expertise with computer systems, including MS office and internet-based applications.
Ability to work extended hours during the week and weekends
Ability to travel to company meetings and training events as needed
Acceptable Motor Vehicle status, with current driver’s license, and ability to operate motor vehicle
Satisfactory results of a pre-employment drug screening.

You will earn/be eligible for…